User Privacy Policy

This Privacy Policy explains how Slotroyals Casino collects, uses and protects the personal information you provide when you register an account, play games or interact with our site. We are committed to keeping your data secure and giving you clear choices about how your information is handled. The following sections describe the types of data we collect, why we process it and how you can manage your privacy settings.

Types of data we collect

We collect information that helps us operate your account, process payments and keep the service secure. Broadly this includes personal data, technical data and transactional data, together with records of your activity on the site.

Personal data

Personal data may include your name, contact details, date of birth, address and any identity documents you provide for verification. We also store account credentials, communication preferences and any information you submit when contacting support.

Technical data

Technical data covers information collected automatically when you use the site, such as IP address, device and browser type, operating system, screen resolution and log data. We use this information to maintain and optimise the service, to detect abuse and to support technical troubleshooting.

Transactional data

This includes your payment and billing details, transaction history, deposit and withdrawal records, and records of your activity on the site. We retain transactional data to manage payments, investigate disputes and prevent fraud.

How we use your information

We use your data to create and manage your account, process payments, provide customer support, improve our services and detect and prevent fraud. With your consent we may also send service notifications and marketing communications. We only use data for legitimate purposes and limit access to those who need it to perform their role.

Data protection practices

We protect personal data through a combination of technical and organisational measures, including encryption, access controls and regular staff training. Access to sensitive information is restricted and monitored. We retain data only as long as necessary for the purposes described or to meet legal and operational requirements.

Cookies and tracking technologies

We use cookies and similar tracking technologies to remember your preferences, analyse site use and deliver basic functionality. Third-party analytics and advertising providers may also place cookies. You can manage cookie settings via your browser or the site cookie controls, and you can opt out of personalised advertising where available.

User rights

You have rights to access, correct and request deletion of your personal data, and to object to or restrict certain processing. You may also request a copy of data in a portable format. Some requests may be limited where we must retain data for legal, fraud-prevention or operational reasons.

Access, correction and deletion

You can view and update much of your account information in your account settings. To request deletion or to exercise other rights, please contact our support team through the in-site help or account support options. We will respond to legitimate requests in line with applicable data protection law.

Information sharing and third parties

We share information with third-party service providers who process data on our behalf, such as payment processors, identity-verification and fraud-prevention services, hosting and analytics providers, and professional advisers. We require these providers to protect personal data and to process it only according to our instructions. Data may be transferred to locations outside your country where our providers operate, and appropriate safeguards will be applied.

Privacy policy updates

We may update this policy to reflect changes in our practices. When we make significant changes we will post a prominent notice on the site and update the policy effective date. Please check this page regularly for the latest information about how we handle personal data.